About us Hanover is a leading award-winning communications consultancy that advises enterprises, institutions, and individuals on building recognition and enhancing reputation. At Hanover we are united in our common belief that good healthcare is one of the most important things we can have, and we want to play an active role in evolving and improving it. We are a collective of smart, curious people that think differently. We live by our shared values. These guide our work and build our inclusive, open and collaborative culture. We sum it up in two words: UNCOMMON SENSE. Hanover is part of AVENIR GLOBAL’s powerhouse of specialist communications consultancies. Find out more about Hanover and working for us. ROLE OVERVIEW

We are looking for an experienced and entrepreneurial digital communications professional with a proven track record of working in the pharmaceutical industry. The Digital Health Lead will sit within Hanover’s Health practice to develop and implement breakthrough digital solutions across our portfolio of healthcare clients in multiple geographies. They will link in closely with the Digital practice in Hanover to share best practice across the company. The successful candidate will have a broad knowledge and understanding of the multi-channel digital healthcare landscape, from social channels to digital platforms and apps, from experiential marketing to emerging technologies. They will be hungry to grow our digital client base and revenue, and deepen our team’s capabilities. Hanover Health has been an integral part of the Hanover Group’s overall growth. In 2020, we won the PharmaTimes Charity Team award and were shortlisted for an award at the Communique Awards and PRWeek 2020 Specialist Consultancy of the Year, and we retained our PharmaTimes award in 2021. We work for a broad mix of healthcare clients including, but not limited to, pharmaceutical and medical technology companies, healthcare service providers and charities to deliver award-winning programmes. PRIMARY RESPONSIBILITIES:

• Work collaboratively with healthcare account teams to drive digital strategies and campaigns

across a range of channels

• Provide timely and relevant strategic advice to clients and account teams in regard to using

digital solutions to enhance products and brands

• Proactively build strong relationships with senior client contacts and industry stakeholders

• Gain a thorough understanding of our clients’ markets, audiences and stakeholders

• Collaborate with the Hanover Strategy & Insights team to undertake detailed research and

insight as required to provide analysis and intelligence for internal healthcare account teams,

clients and new business proposals

• Regularly monitor the digital and tech landscape to identify new developments that could

impact and inform client activity

• Actively contribute to new business pitches from crafting proposals and budget estimation,

to pitch presentations

SKILLS & EXPERIENCE:

• Proven track record of experience working with pharmaceutical companies in either a

product marketing or digital communications role, within a consultancy or in-house environment

• A strong understanding of digital healthcare regulations and compliance requirements as well as the evolving digital and tech landscape in the pharmaceutical industry

• Ability to drive a joined-up strategic and tactical digital / social ideation approach • Thorough understanding of user behaviour and how to use data and insights to inform our

digital strategy • Excellent digital project management skills • Proven new business development and networking abilities as well as strong presentation

skills WHAT WE OFFER

As well as competitive salaries, we offer employees a generous benefits package which includes: • Annual performance-related bonus, with additional bonuses linked to new business and long

service • Healthcare insurance and company pension scheme • Flexible and hybrid working policies, with eligibility to apply for a sabbatical after 2 years’

service • Summer Fridays – and early Friday finish all year round • Employee Assistance Programme, including Hanover Healthy Minds forum with trained

Mental Health First Aiders and mental health coaching • Family-friendly policies, including full pay for 18 weeks during maternity/adoption leave,

enhanced paternity and shared parental pay, parental coaching and clothing allowance for pregnant employees

• Support for employees who are going through menopause or fertility treatment, including paid time off and monthly contribution towards HRT prescriptions

• Subsidised gym membership and ‘LiveSmart’ wellbeing workshops • IN Network, a global working group dedicated to Diversity, Equity & Inclusion - workstreams

include gender, ethnicity, socio-economic background, working parents and LGBTQ+ • Trailblazer of the Month award for outstanding contribution, Lunch & Learns and an

opportunity to win an Out of Office activity fund

• International secondments across Hanover and AVENIR Group consultancies in Europe, Middle East and North America

• Cycle to work scheme and interest-free loans

Hanover is an equal opportunities employer, committed to encouraging a balanced workforce

within our company and the wider industry.

SENIOR (SOCIAL MEDIA) ACCOUNT MANAGER

Permanent

Salary: £40-55k per annum

Annual leave: 28 days, including 3-day Christmas closure, plus all bank holidays as standard

Location: FTC Remote/Hybrid, Permanent Hybrid – working Tue-Thur in central Kingston

upon Thames, Mon/Fri at home

Company laptop with accessories provided

Commuting loans available

What are we looking for?

Curious, reliable, progressive and well-organised Senior Account Manager who possess a

passion and hunger for all things social media. Whether you’re an existing specialist Social

Media Account Manager, or an Account Manager who’s been working across marketing

disciplines including social media, then we want to hear from you. The key parts being you

will have experience of managing and progressing social media campaigns and

experience of agency life.

Let’s start with the day-to-day, you’ll be undertaking the following:

Strategic planning, workshops and document creation alongside senior team members

Overseeing social audits and editorial calendars

Managing and creating project documents such as content plans and paid media plans

Social media copywriting and proofreading, creative concepting – active yourself, and

guiding, editing and provide constructive feedback to the junior team on their content

creation

Running and contributing to brainstorms, client meetings and pitches

Working closely with our design team, Exec Producer and external production to shape,

plan and execute thumb-stopping social content from photography to full motion video

Overseeing community and influencer management, where needed on client accounts

Managing client relationships through regular emails, status calls and meetings

Reviewing call/meeting notes, keeping our project plan documents/board up to date

Reviewing reporting data on an Observation, Implication Action framework

Multi-tasking to deliver tasks in a fast-paced environment

Contributing to the IF marketing function – creating IF case studies, blog & post writing,

paid media

Are you a match for this role? You’ll need:

3-5 years’ experience, preferably in an agency. You’re comfortable working in a fast-paced

environment that needs you to seamlessly spin differing (client) plates

Experience in B2C marketing – ideally, to match our client roster in the travel, food & drink,

technology and e-commerce sectors

The ability to communicate with peers and clients of all levels; our Leadership team are all

hands-on (particularly when there is a crazy insane project or brainstorm afoot)

To be a planner – if you really know social, you know it takes high speed planning with a

solid structure and strategy running underneath

A passion for social media; you’ll have various profiles (we will check!). How can

you manage campaigns if you’re not a channel user yourself?!

To generate ideas – not alone (see below middle name!), but you’ll be able to use a

strategic approach and brand personas to create engaging visual and copy content. You

can develop copy and creative concepts for social content, storyboards, videos, instant

experiences, live streaming… the list goes on

To work easily with anyone and everyone – collaboration is our middle name. Solo

missions create stress, and diversity of thinking and ideas from your colleagues will always

create a stronger creative output

To be accountable – manage projects hands-on, owning its delivery and completion

The confidence to speak up – there are no bad ideas. You’ll also need to be willing to

concede if there’s a better idea that comes up, though!

To enjoy mentoring others – IF is a learning environment, at all levels – it’s impossible to

keep up with everything on social, so every day is a school day. You can support the junior

team in their progression, identifying training needs, encouraging them to develop their

skills and supporting our collaborative culture

A minor obsession with social – watching developments on the multiple social media

channels closely including Facebook, Instagram, Twitter, Snapchat, TikTok, and LinkedIn –

any new formats or ways to target audiences via paid are super important to our

innovative approach

Familiarity with paid social – from strategy to deployment and reporting, you’ll have used

and be able to guide others on Ads & Campaign Managers across social platforms

An eye for detail and a consistent approach to administration will allow you to maintain

effective service levels, monitor profitability and manage delivery of projects, reporting to

the Leadership team on a monthly basis

Energy – we’re not a quiet bunch. Work should also be fun, so bring your smile and get

stuck in

To be interested in progression; we’ve a meritocratic environment and love developing

from within

Why immediate future? Well, we’re biased, but here goes:

Our people are amazing. And no, I’m not just saying that. Check out our social profiles on

LinkedIn; you’ll see for yourself!

We don’t rely on our bean bags and gin bar for “culture”, we operate a “leave no man

behind” approach. We check in 3-4 times per week with all-hands calls for office and

remote colleagues, to share challenges, lean in to help on tasks and ensure no one is

overwhelmed. At the end of the day, we encourage each other to get offline – late

working is rare, honestly, creative brains need time to recharge!

We’ve a truly collaborative environment; it’s not a value in a poster on the wall, it’s part of

our DNA and lived by our teams daily. In every part of the business, we live it and own it

daily. And you should too!

We work with brilliant brands who possess amazing teams. Now, every agency probably

says this, but how many agencies can tell you they’ve been backed by clients to go and try

doing stuff, that no one else in the industry has done before? We’re backed, brilliantly, by

some of the best and bravest brands and client teams around

We’re a multi-award-winning agency – there are a bunch of trophies in our cabinet, won

over the last 18+ years in business

Location: hybrid – the office isn’t in manic central London; and our team (sadly) don’t all

have beards long enough to warrant being based in Shoreditch. Instead, we’re based in

Kingston upon Thames. Granted, it means we must put up with riverside drinking and

having to choose from about 50 different lunchtime cuisine options in the food market

that’s only 100-yards away

We shut down between Christmas and New Year, everyone gets those 3 days off. On top

of that, we offer 25 days holiday plus bank holidays. Frequently we’ll add to this – in

2020/21 we’ve added several half and full days off as mental health days for the whole

business

There are a bunch of other benefits like commuting loans, mental health support and

mindfulness coaching, a company laptop with accessories, plus fab agency offices and

parties

We have fun. Lots of it.

Demand Generation - Lead

At Metia we create amazing experiences, understand customers, and influence decision

makers. We achieve these goals for our clients through a unique mix of marketing consulting,

design, and development expertise from our offices in London, Singapore, Austin, and Seattle.

In the past two years Metia has delivered marketing campaigns into 88 countries in 39

languages.

What you will do

Deliver effective marketing programs powered by data.

- Build and deliver marketing programs that generate measurable outcomes for Metia clients – across paid media, social media, email marketing, web, Account-Based Marketing (ABM) and more.

- Use data analysis to drive success: creating logical and compelling marketing strategies, improving performance as programs run, and demonstrating the ultimate success of client investments.

- Maintain close oversight of projects to ensure they are delivered to Metia’s and your clients’ exacting standards. Be ready to pivot when campaigns are not performing as required – with open and transparent client communication.

- Ensure profitability of projects – managing internal resources and client communications to ensure that client expectations are met.

Lead a dynamic and motivated team.

- Be an inspirational leader who motivates the team, leading from the front. Encourage critical thinking and a relentless desire for success.

- Be an internal evangelist for modern demand generation practices, increasing understanding of Metia’s Demand methodology among the worldwide Metia team.

Extend and strengthen Metia’s Demand proposition

- Maintain a compelling demand generation methodology and product set through which Metia can generate measurable impact for clients through the marketing and sales funnel – from brand awareness and lead generation to lead nurture and sales activation.

- Develop Metia’s intellectual property (IP) – the unique tools and systems that improve the effectiveness of client programs.

Drive new business opportunities.

- Play a leading role in new business acquisition – proactively engaging new contacts at target organizations and supporting opportunities with existing clients across Metia’s four offices worldwide.

- Lead new business pitches, providing the strategic input and direction and actively leading client communications throughout the pitch process.

- Develop a persuasive thought leadership narrative, creating frequent content (e.g. reports, blog posts) that deepens Metia’s credibility, raises awareness of the agency’s offerings, and feeds Metia’s own lead generation activities.

Build client relationships that generate long-term value.

- Develop long-term, productive relationships with senior decision makers in client and prospect organizations – communicating as a peer with CXO, VP, and Director level contacts.

- Gain a deep understanding of each client’s business and industry – recognizing the drivers behind business strategy, and understanding the commercials required to deliver successful demand programs.

- Actively look for, build and promote big ideas borne out of big thinking, incorporating the trends that matter to Metia’s clients and the agency’s full range of services.

What you need to bring

- Analytical mindset, good with numbers and data analysis.

- A burning curiosity to always dig deeper; a relentless approach to understand what is driving

success or failure.

- Great with people, able to build and sustain trusted relationships with colleagues and clients.

- Proven leadership and management experience.

- A desire to roll your sleeves up and get your hands dirty. This role requires both strategic input

and hands-on execution.

- Entrepreneurial drive to deeply understand client accounts and help grow and develop new

business.

- Calm under pressure: ability to hold your own among senior client stakeholders, to identify

and execute on opportunities at rapid speed, and to quickly recognize and act when plans are

succeeding or failing.

- Ability to make the complex simple: to understand technical ideas, distil them into the core

principles our clients need to know, building a compelling story that clients and prospects buy

into.

- Passionate about B2B marketing and technology.

- Great with prioritisation. You must be able to balance the ‘reactive’ side of the job with the

longer-term, more strategic parts of the account management department.

- Efficient - maximum output with minimal wasted effort.

- Strong attention to detail, particularly with reporting results.

- Strong project Management skills.

Extra points if you have

- Hands-on experience with biddable paid media (across social, search and/or display), email

marketing and/or Account-Based Marketing

Life at Metia

Metia is an independent agency where the opportunities to take on more responsibility move

as quickly as you can create them. If you relish change, enjoy new challenges and seek to excel

at your profession, this is the environment for you.

Title: Paid Media Manager / Senior Paid Media Manager

Location: London, SOHO.

We’re an independent marketing agency with big ambitions. We’ve offices in London, Seattle, Austin, and

Singapore. Our clients are large corporations and ambitious start-ups. We provide them with structured

campaigns that reach across geographies, scale massively, can be deployed systematically, and are measured

relentlessly.

Metia has strategic services designed to support our clients in the areas of Insight, Content, and Demand.

These services are based upon deep expertise, proven methodologies, and are enabled by unique tools and

systems.

In the past two years we’ve delivered marketing campaigns into almost 90 countries and 40 languages.

What you will do

• Be responsible for campaign activation, optimisation and reporting across all live platforms these

could include LinkedIn, Facebook, Twitter, Google Ads, Bing Ads etc.

• Regularly audit accounts to improve performance

• Create media plans and provide spend forecast

• Be a first point of contact for client queries

• Support Paid Media Lead to develop Metia’s Paid Media offering, proactively suggesting new partners

or approaches.

• Creation of documents to showcase performance and provide in-depth analysis of results

• Ensure all media is booked and reconciled on time according to the financial process

• Proactively find innovative ways to boost campaigns’ performance

• Liaise with 3rd party providers and partners to resolve any issues as they arise

• Proactively contribute to team meetings, team initiatives and knowledge sharing

• Become an expert within Paid Media, specialising in either Search, Paid Social or Display.

What you need to bring

• 2-4 years hands-on in platform experience within one or more of: PPC, Paid Social, Programmatic

Display

• A curious mind and a desire to learn and develop in your career

• Strong attention to detail

• A can-do attitude and problem-solving mentality

• Commercially minded and with the ability to prioritise tasks

• Able to develop & learn new processes

• Degree Educated within an analytical discipline or equivalent experience.

Extra points if you have

• Hands on experience with more than one platform

• Experience within B2B Marketing

Life at Metia

Metia is an independent agency where the opportunities to take on more responsibility move as

quickly as you can create them. If you relish change, enjoy new challenges and seek to excel at your

profession, this is the environment for you.